> For the complete documentation index, see [llms.txt](https://eu.support.backpack.exchange/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://eu.support.backpack.exchange/exchange/account/account-creation-and-verification/create-a-new-account.md).

# Create a new account

You'll need to register first before you can start trading on Backpack EU. Setting up your account on Backpack EU is simple and straightforward.

***

In accordance with national laws and regulatory requirements, the firm is obliged to collect specific information to verify each client’s identity and understand their economic profile. This includes details such as the client’s source of funds, source of wealth, employment status, and industry. These obligations are part of the firm’s duty to ensure responsible and compliant client onboarding.

Clients are required to complete the onboarding process, including an appropriateness assessment, in accordance with applicable regulatory and product governance requirements. The financial instruments offered are high-risk and may not be suitable for all individuals. They are generally associated with a level of complexity and risk that may be more familiar to those with relevant knowledge and experience, an understanding of the associated risks, and are both willing and financially able to bear the risk of potential losses.

## Create a new Backpack EU account (Mobile)

You'll need to register first before you can start trading on Backpack EU. Setting up your account on Backpack EU is simple and straightforward.

### Download the Backpack mobile application

* ‍[iOS App Store](https://apps.apple.com/us/app/backpack-wallet-exchange/id6445964121)
* ‍[Google Play](https://play.google.com/store/search?q=backpack+wallet+and+exchange\&c=apps\&hl=en_US)

### Initiate 'Create a new account'

#### 1) Input a valid email address

* **Note: You will need access to this account later in the registration process.**

#### 2) Create a strong and unique password

#### 3) Review the User Agreement and Privacy Policy

### Verify your email address

You will receive an automatic verification code in your email. Enter this code within 10 minutes. If you don't see the email, check other folders like Spam or Promotions.

* ‍**Note: Reach out to Support if the issue persists.**

### Begin the Identity Verification process

#### 1) Choose your Country of Residence

* [Supported regions and countries](/exchange/account/supported-regions-and-countries.md)
* [Proof of address (POA) submission guidelines](/exchange/account/account-creation-and-verification/account-identity-requirements.md)

#### 2) Enter your Personal Information

#### 3) Complete the Investor Profile

#### 4) Record Alternative Contact information

#### 5) Verify your identity

***

## Create a new Backpack EU account (Desktop)

To get started, visit Backpack EU and select 'Sign Up'.

**Note: Ensure that you're on the official Backpack EU domain**

* ‍[https://eu.backpack.exchange](https://eu.backpack.exchange/)

### Select 'Sign up' and begin creating a new account

#### 1) Input a valid email address

* **Note: You will need access to this account later in the registration process.**

#### 2) Create a strong and unique password

* ‍**Note: The password must be a combination of numbers and letters. It should contain 9-20 characters, at least one number, and one upper case.**

#### 3) Review the User Agreement and Privacy Policy

<div align="left"><figure><img src="https://cdn.prod.website-files.com/669641f210a1019f2d8231fa/6717d589a136b09472d88ffb_6717d49916c5729a8a9de3e1_backpack_exchange_new_account3.png" alt=""><figcaption></figcaption></figure></div>

### Verify your email address

You will receive an automatic verification code in your email. Enter this code within 10 minutes. If you don't see the email, check other folders like Spam or Promotions.

‍**Reach out to Support if the issue persists.**

<div align="left"><figure><img src="https://cdn.prod.website-files.com/669641f210a1019f2d8231fa/672e77dd8ec505e377b13834_672e77773e11f77964b2adcc_verify_email_backpack_exchange.jpeg" alt=""><figcaption></figcaption></figure></div>

### Begin the Identity Verification process

#### 1) Choose your Country of Residence

* [Supported regions and countries](/exchange/account/supported-regions-and-countries.md)
* [Proof of address (POA) submission guidelines](/exchange/account/account-creation-and-verification/account-identity-requirements.md)

<figure><img src="https://cdn.prod.website-files.com/669641f210a1019f2d8231fa/6717d587a136b09472d88f9b_6717d4e28d9879aea9117ca4_backpack_exchange_sign_up.png" alt=""><figcaption></figcaption></figure>

### Begin the Identity Verification process

<figure><img src="https://cdn.prod.website-files.com/669641f210a1019f2d8231fa/66d93e6145eef24cbfe2489a_6699961c489c9199f87eb181_0ae32445-7680-4ad5-bdf5-eff61707269b.png" alt=""><figcaption></figcaption></figure>


---

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