search
Ctrlk

How to Withdraw via Wire Transfer — ZA Bank

This article guides you step-by-step on how to withdraw USD from your Backpack Exchange account directly to your ZA Bank account using a SWIFT wire transfer.

Overview

Item
Details

Currency

USD via SWIFT

Minimum Withdrawal

100 USD

Processing Time

Typically 1–3 business days

hashtag
Prerequisites

Ensure you have:

  • ✅ Available USD balance in Backpack Exchange

  • ✅ ZA Bank Account details for receiving SWIFT transfer

hashtag
Step-by-Step Guide

hashtag
1. Visit Backpack and Open Withdrawal Menu

  • Select Cash (USD).

hashtag
2. Collect Your ZA Bank Account Details

  • Open your ZA Bank app.

  • Tap the profile icon (top-left corner).

  • You can copy your bank account number from this section

hashtag
3. View and Download You ZA bank e-Statement

(supporting information)

  1. Tap your profile avatar on the ZA Bank home screen.

  2. Select e‑Statement & e‑Advice.

  1. Choose e‑Statement from the list.

  1. Select the latest month (or the month your wire should arrive).

  2. Tap the download icon at the top‑right corner.

  1. Press Download / Share to save the statement as a PDF to your phone or cloud storage.

Attach the e-statement as supporting information in the next step.

hashtag
4. Add Your ZA Bank Account in Backpack (First-Time Setup)

  • In the Backpack withdrawal modal, select "Select Recipient" → click Add Bank Account.

  • Enter your details exactly as listed in ZA Bank:

Field
Value (Example)

Country

Hong Kong

SWIFT/BIC

AABLHKHH

Account No.

(Paste your ZA Bank Account Number)

Bank Name

ZA Bank Limited

Bank Address

ZA Tower, 131 Queens Road Central, HK

Postcode / Zip code

Enter 00000 (Hong Kong does not use postal codes for domestic mail)

Note: Bank information is provided for reference only and has been extracted from the ZA Bank FAQarrow-up-right. Please double-check and verify the latest details directly with your bank before proceeding with any wire transfer.

  • After entering details, click "Add Bank Account".

hashtag
5. Submit Your Withdrawal

  • Back in the Withdrawal screen, enter the amount you wish to withdraw (Minimum: USD 100).

  • Select the Sub-account you wish to withdraw from.

  • Choose your saved ZA Bank account from the recipient list.

  • Click Continue.

hashtag
6. Track Your Withdrawal

  • Funds typically arrive in your ZA Bank account within 1–3 business days.

  • Backpack support may reach out via email to request proof of funds. We accept crypto-native proofs, such as transaction hashes for earnings, transfer confirmations from exchanges (with matching names), Backpack's trading history, and more.

  • If funds aren't credited after 3 business days, contact Backpack Support and provide your withdrawal details.

🎉 Done! Your withdrawal is successfully initiated.

If you encounter any issues, our support team is available 24/7 at [email protected]. Please include your withdrawal details for prompt assistance.

Last updated