# How to Withdraw via Wire Transfer — ZA Bank

Overview

| Item                   | Details                     |
| ---------------------- | --------------------------- |
| **Currency**           | USD via SWIFT               |
| **Minimum Withdrawal** | 100 USD                     |
| **Processing Time**    | Typically 1–3 business days |

***

### Prerequisites

Ensure you have:

* ✅ **Available USD balance in Backpack Exchange**
* ✅ **ZA Bank Account details for receiving SWIFT transfer** 

***

## Step-by-Step Guide

### 1. Visit Backpack and Open Withdrawal Menu

* Log in to [Backpack.exchange](https://backpack.exchange/).
* Click on **Withdraw** in the top right

<div align="left"><figure><img src="/files/WIkwb8rfKTr99zpPsATS" alt="" width="563"><figcaption></figcaption></figure></div>

* Select **Cash (USD)**.

<div align="left"><figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcMAtbMeORajy-HhtbeVPdUatKa9x7yi2Pl61mMvVwm3OHk_joCz3_bOjxayFztnjQlIUAnfKxgqY113E76a_wDZbKZrEsXiyC6TedDAFgzeJyxaJ1XZaDMxzxL2wQMYokGB0fYtg?key=eaNSr6kZABRUBYvUjpI0kw" alt="" width="375"><figcaption></figcaption></figure></div>

***

### 2. Collect Your ZA Bank Account Details

* Open your **ZA Bank app**.
* Tap the **profile icon** (top-left corner).

  <div align="left"><figure><img src="/files/mpqZTrlJPEKM52dLasiz" alt="" width="375"><figcaption></figcaption></figure></div>
* You can copy your bank account number from this section

<div align="left"><figure><img src="/files/eUWqPWnyliZ44Sg0qkhQ" alt="" width="375"><figcaption></figcaption></figure></div>

* For details on Overseas Remittance, refer to the[ ZA Bank FAQ](https://bank.za.group/hk/support/details?title=%27\&PFAQ=Individuals-transfer\&FAQ=Inward-Overseas-Remittance).

<div align="left"><figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXejedwL6Hl-tWmtmUIDQpPajPE-JT8BoSZ1WGwgsrCvBKkhBl9T8o6vJYsiwnZz8g8BcaeDD-HCxr-5HEnXP8ZpWt2L_Ui72lj5I68BY9kzQemJoXjeI-V4LPPA5l_NTVMurZ3RlA?key=tgwXk6Nn2adIP2CtiUkbdIFI" alt="" width="375"><figcaption></figcaption></figure></div>

***

### 3. View and Download You ZA bank e-Statement

*(supporting information)*

1. **Tap your profile avatar** on the ZA Bank home screen.
2. Select **e‑Statement & e‑Advice**.

<div align="left"><figure><img src="/files/apQNiLEPDm43bx7XzmSi" alt="" width="375"><figcaption></figcaption></figure></div>

3. Choose **e‑Statement** from the list.

<div align="left"><figure><img src="/files/87ybHS7rvWYg4GBx3qkg" alt="" width="375"><figcaption></figcaption></figure></div>

4. Select the **latest month** (or the month your wire should arrive).
5. Tap the **download icon** at the top‑right corner.

<div align="left"><figure><img src="/files/7OCXSNmkk2NNjus0rrer" alt="" width="375"><figcaption></figcaption></figure></div>

6. Press **Download / Share** to save the statement as a **PDF** to your phone or cloud storage.

<div align="left"><figure><img src="/files/aYATZuyS5s7ZkkCz0HnF" alt="" width="375"><figcaption></figcaption></figure></div>

Attach the e-statement as supporting information in the next step.

***

### 4. Add Your ZA Bank Account in Backpack (First-Time Setup)

* In the Backpack withdrawal modal, select **"Select Recipient"** → click **Add Bank Account**.

  <div align="left"><figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcHb4AS1fJUsQiVmkZpG_AleDyM1aYqynb5nTstqO5_94bOUlGDwdWApYQg6Pyp4zgueOU7F2ABFwhUdGoILWYwdYI7BeGmjMOTOD4vgUKwBF193Jb8QcGo54PoYAcJy2edLmg2EA?key=eaNSr6kZABRUBYvUjpI0kw" alt="" width="375"><figcaption></figcaption></figure></div>
* Enter your details exactly as listed in ZA Bank:

| Field                   | Value (Example)                                                       |
| ----------------------- | --------------------------------------------------------------------- |
| **Country**             | Hong Kong                                                             |
| **SWIFT/BIC**           | AABLHKHH                                                              |
| **Account No.**         | *(Paste your ZA Bank Account Number)*                                 |
| **Bank Name**           | ZA Bank Limited                                                       |
| **Bank Address**        | ZA Tower, 131 Queens Road Central, HK                                 |
| **Postcode / Zip code** | Enter *00000 (Hong Kong does not use postal codes for domestic mail)* |

> Note: Bank information is provided for reference only and has been extracted from the [ZA Bank FAQ](https://bank.za.group/hk/support/details?title=%27\&PFAQ=Individuals-transfer\&FAQ=Inward-Overseas-Remittance). Please double-check and verify the latest details directly with your bank before proceeding with any wire transfer.

* After entering details, click **"Add Bank Account"**.

<div align="left"><figure><img src="/files/x7DduUKc5uoe4JaMG7SE" alt="" width="375"><figcaption></figcaption></figure></div>

***

### 5. Submit Your Withdrawal

* Back in the Withdrawal screen, enter the amount you wish to withdraw (**Minimum: USD 100**).
* Select the **Sub-account** you wish to withdraw from.
* Choose your saved **ZA Bank account** from the recipient list.
* Click **Continue**.

***

### 6. Track Your Withdrawal

* Funds typically arrive in your ZA Bank account within **1–3 business days**.
* Backpack support may reach out via email to request proof of funds. We accept crypto-native proofs, such as transaction hashes for earnings, transfer confirmations from exchanges (with matching names), Backpack's trading history, and more.
* If funds aren't credited after 3 business days, contact Backpack Support and provide your withdrawal details.

***

🎉 **Done!** Your withdrawal is successfully initiated.

If you encounter any issues, our support team is available 24/7 at <support@backpack.exchange>. Please include your withdrawal details for prompt assistance.


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