# Backpack EU ## Support Docs (EU) - [Start Here](https://eu.support.backpack.exchange/start-here.md): Contact & Support - [About Backpack EU](https://eu.support.backpack.exchange/start-here/about-backpack-eu.md) - [Trading with Backpack EU](https://eu.support.backpack.exchange/start-here/trading-with-backpack-eu.md) - [Global Regulations](https://eu.support.backpack.exchange/start-here/global-regulations.md) - [Contact](https://eu.support.backpack.exchange/start-here/contact.md): Help & Support - [Downloads](https://eu.support.backpack.exchange/start-here/downloads.md): Download official Backpack apps for Exchange and Wallet across your devices. - [Exchange](https://eu.support.backpack.exchange/exchange.md) - [Account](https://eu.support.backpack.exchange/exchange/account.md) - [Account Creation & Verification](https://eu.support.backpack.exchange/exchange/account/account-creation-and-verification.md) - [Create a new account](https://eu.support.backpack.exchange/exchange/account/account-creation-and-verification/create-a-new-account.md) - [Verify Identity (KYC)](https://eu.support.backpack.exchange/exchange/account/account-creation-and-verification/verify-identity-kyc.md) - [Account Identity Requirements](https://eu.support.backpack.exchange/exchange/account/account-creation-and-verification/account-identity-requirements.md): To comply with anti-money laundering, sanctions and related laws and regulations, we at Backpack EU need to know our clients a bit better. - [KYC Identity Verification is pending](https://eu.support.backpack.exchange/exchange/account/kyc-identity-verification-is-pending.md) - [Supported Regions & Countries](https://eu.support.backpack.exchange/exchange/account/supported-regions-and-countries.md) - [Delete Your Account](https://eu.support.backpack.exchange/exchange/account/delete-your-account.md) - [Account Functions](https://eu.support.backpack.exchange/exchange/account-functions.md) - [Take Profit & Stop Loss Orders (TP/SL)](https://eu.support.backpack.exchange/exchange/account-functions/take-profit-and-stop-loss-orders-tp-sl.md) - [Export trading history (CSV)](https://eu.support.backpack.exchange/exchange/account-functions/export-trading-history-csv.md) - [Order types and executions](https://eu.support.backpack.exchange/exchange/account-functions/order-types-and-executions.md) - [Generate API keys for Backpack EU](https://eu.support.backpack.exchange/exchange/account-functions/generate-api-keys-for-backpack-eu.md) - [Deposits and Withdrawals](https://eu.support.backpack.exchange/exchange/deposits-and-withdrawals.md) - [Deposits and Withdrawals](https://eu.support.backpack.exchange/exchange/deposits-and-withdrawals-1.md) - [Crypto](https://eu.support.backpack.exchange/exchange/deposits-and-withdrawals-1/crypto.md) - [How to Deposit](https://eu.support.backpack.exchange/exchange/deposits-and-withdrawals-1/crypto/how-to-deposit.md) - [How to Withdraw](https://eu.support.backpack.exchange/exchange/deposits-and-withdrawals-1/crypto/how-to-withdraw.md) - [Deposit & Withdrawal Issues](https://eu.support.backpack.exchange/exchange/deposits-and-withdrawals-1/crypto/deposit-and-withdrawal-issues.md): Facing issues while processing deposits or withdrawals can be frustrating, but worry not – this guide is designed to help you navigate through the most common problems and their potential solutions.‍ - [Withdrawal Fees](https://eu.support.backpack.exchange/exchange/deposits-and-withdrawals-1/crypto/withdrawal-fees.md) - [Login and Security](https://eu.support.backpack.exchange/exchange/login-and-security.md) - [Change Email](https://eu.support.backpack.exchange/exchange/login-and-security/change-email.md) - [Reset Password](https://eu.support.backpack.exchange/exchange/login-and-security/reset-password.md) - [OTP Passcode](https://eu.support.backpack.exchange/exchange/login-and-security/otp-passcode.md): The most common fixes for OTP (One Time Pass) code issues: - [Enable 2FA](https://eu.support.backpack.exchange/exchange/login-and-security/enable-2fa.md) - [Reset 2FA](https://eu.support.backpack.exchange/exchange/login-and-security/reset-2fa.md) - [I suspect unauthorized access to my account](https://eu.support.backpack.exchange/exchange/login-and-security/i-suspect-unauthorized-access-to-my-account.md): If you believe someone has accessed your Backpack Exchange account without your permission, follow these urgent steps. - [Troubleshoot connectivity issues](https://eu.support.backpack.exchange/exchange/login-and-security/troubleshoot-connectivity-issues.md): Experiencing connectivity issues with Backpack Exchange? Follow these troubleshooting steps to resolve the problem. - [Perpetual Futures Trading FAQs](https://eu.support.backpack.exchange/exchange/perpetual-futures-trading-faqs.md): Perpetual futures on Backpack Exchange let you go long or short on major crypto assets with leverage and no expire date. You can keep a position open as long as you manage margin and funding costs. - [Benefits of Trading Perpetual Futures (Perps)](https://eu.support.backpack.exchange/exchange/perpetual-futures-trading-faqs/benefits-of-trading-perpetual-futures-perps.md) - [Trading Fees](https://eu.support.backpack.exchange/exchange/trading-fees.md) - [Education](https://eu.support.backpack.exchange/exchange/education.md) - [API & Developer Docs](https://eu.support.backpack.exchange/exchange/api-and-developer-docs.md) - [API Clients](https://eu.support.backpack.exchange/exchange/api-and-developer-docs/api-clients.md): API documents and clients for Backpack Exchange developers. - [Backpack Exchange Python API guide](https://eu.support.backpack.exchange/exchange/api-and-developer-docs/backpack-exchange-python-api-guide.md) - [Python WebSocket Guide for Backpack Exchange API](https://eu.support.backpack.exchange/exchange/api-and-developer-docs/python-websocket-guide-for-backpack-exchange-api.md) - [Report Issue or Bug](https://eu.support.backpack.exchange/report-issue-or-bug.md) - [Exchange](https://eu.support.backpack.exchange/report-issue-or-bug/exchange.md) - [Legal Documentation](https://eu.support.backpack.exchange/legal-documentation.md) - [Key Information Document](https://eu.support.backpack.exchange/legal-documentation/key-information-document.md): Trek Labs Europe Ltd (d.b.a. Backpack EU) Perpetual Contracts on Cryptoassets - [Terms of Service](https://eu.support.backpack.exchange/legal-documentation/terms-of-service.md) - [User Agreement](https://eu.support.backpack.exchange/legal-documentation/user-agreement.md) - [Privacy Policy](https://eu.support.backpack.exchange/legal-documentation/privacy-policy.md) - [Cookies Policy](https://eu.support.backpack.exchange/legal-documentation/cookies-policy.md) - [List of Cookies and Similar Technologies](https://eu.support.backpack.exchange/legal-documentation/cookies-policy/list-of-cookies.md) - [Order Execution Policy](https://eu.support.backpack.exchange/legal-documentation/order-execution-policy.md) - [Risk Disclosure](https://eu.support.backpack.exchange/legal-documentation/risk-disclosure.md): RISK DISCLOSURE POLICY - Last updated: 07/10/2026 - [Money Laundering Prevention Policy](https://eu.support.backpack.exchange/legal-documentation/money-laundering-prevention-policy.md) - [Investor Compensation Fund Notice](https://eu.support.backpack.exchange/legal-documentation/investor-compensation-fund-notice.md) - [Conflicts of Interest Policy](https://eu.support.backpack.exchange/legal-documentation/conflicts-of-interest-policy.md) - [Complaints Handling Policy](https://eu.support.backpack.exchange/legal-documentation/complaints-handling-policy.md) - [Client Categorization Policy](https://eu.support.backpack.exchange/legal-documentation/client-categorization-policy.md) - [Disclosure and Market Discipline Report for 2024 (Pillar III)](https://eu.support.backpack.exchange/legal-documentation/disclosure-and-market-discipline-report-for-2024-pillar-iii.md) - [Disclosure and Market Discipline Report for 2025 (Pillar III)](https://eu.support.backpack.exchange/legal-documentation/disclosure-and-market-discipline-report-for-2025-pillar-iii.md) - [FAQs (English)](https://eu.support.backpack.exchange/ftx-eu-claims/faqs-english.md) - [FAQs (Español)](https://eu.support.backpack.exchange/ftx-eu-claims/faqs-espanol.md) - [FAQs (Italiano)](https://eu.support.backpack.exchange/ftx-eu-claims/faqs-italiano.md) - [FAQs (Deutsch)](https://eu.support.backpack.exchange/ftx-eu-claims/faqs-deutsch.md) - [FAQs (Français)](https://eu.support.backpack.exchange/ftx-eu-claims/faqs-francais.md) - [FAQs (Nederlands)](https://eu.support.backpack.exchange/ftx-eu-claims/faqs-nederlands.md) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation This site has an agentic ask interface you may use to query the documentation dynamically by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://eu.support.backpack.exchange/index.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.